How Does a PBX Phone System Work?

A PBX phone system is simply a telephone system that allows a business to receive incoming calls and efficiently distribute them to the right locations. This type of telephone system has a range of integrated features such as call transfer, call forwarding, call distribution to multiple extensions, and much more. The auto attendant incorporated in this system greets callers with appropriate welcoming messages, and routes the calls to live staff members, or if unavailable, to voice mail.

Traditional PBX phone systems are expensive and involve the use of heavy equipment. They were affordable only to large enterprises. Our virtual PBX phone systems require no expensive equipment and no installation. These can be instantly set up over an office phone, home phone or even on a cell phone.

Professionally recorded outgoing greeting Call forwarding Call transfer Caller ID Voice mail Multiple extensions and departments Changeable caller menu

The Perfect PBX Phone Features

Our virtual PBX phone system works just like a corporate business PBX phone service, and is ideal for small businesses and home businesses. It provides all the standard PBX phone features such as call transfer, caller ID, voicemail, and more. It receives multiple calls simultaneously and routes the calls to multiple departments or individual employee lines, without ever giving a busy signal. The virtual receptionist or auto attendant service receives callers with professionally recorded greetings. Our hosted PBX system can be easily integrated with your existing business phone number.

How Will It Help My Business?

• Look like a “big business” to customers
• High volume call processing, without giving a busy signal
• Prioritize your calls
• No new hardware required; use existing phones
• Distribute phone calls to team members at any location
• Unify multiple employees at different locations with single phone number
• Transfer calls easily to anyone, anywhere