PITTSBURG ANSWERING SERVICE
Reliable Answering Service
Inbound calls form the crux of any business. The cost-effective way to handle your calls is to employ an answering service provider. AccessDirect, a reputable hosted PBX phone systems provider, can provide efficient answering service to virtually any size business located in Pittsburgh or elsewhere in the United States. The needless inconsistency in your customer care services can be avoided by using our service.
The services that we provide to small businesses in Pittsburgh and other parts of the nation include call answering services, answering message services, and internet answering services. We provide these services as part of our hosted PBX phone service.
- More Features and Fewer Hassles with Hosted PBX System
Conventional telephone systems require a multitude of phone connections and complex switching equipments to manage the call routing. These systems can seldom manage call routing to a number of locations, i.e. as when the employees are spread across the nation. With a hosted PBX phone system, you are not required to purchase or install any expensive equipment at your company site. They are maintained at our premises itself. All your calls will be routed to you, irrespective of your location, through dedicated phone lines or high bandwidth internet connections. Moreover, our system has the capability to handle multiple calls simultaneously.
Our hosted PBX phone system comes with loads of innovative features such as auto attendant, caller ID, call screening, find me/follow me call forwarding, call transfer, music on hold, voicemail, fax mail and much more.
The auto attendant system welcomes callers with a professional sounding greeting message and presents them with a host of menus. Our system can route calls to individual employee lines or multiple departments; it doesn’t matter if the employees are on the move, at home or in an office. If nobody picks up the phone even after several rings, the calls will be transferred to a voicemail system.
Our knowledgeable staffs can work with you to develop an effective phone answering service solution that best fits your business needs. If you have queries regarding our answering service in Pittsburgh, please contact our courteous service staffs on phone at 877-587-6900. For live support reach us between 8 a.m. and 5 p.m. CST.
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