SMALL BUSINESS VIRTUAL RECEPTIONISTAutomated Virtual Receptionist
AccessDirect’s small business virtual receptionist service will greatly enhance the appearance of your company with its excellent caller interface feature. Our virtual receptionist service is enabled through hosted PBX systems. Our automated virtual receptionist can handle multiple calls simultaneously in a professional manner and is available for business hours and after hours.
- Functions as a Professional Front Office Service
Our small business virtual receptionist routes calls to the right department or employee extensions based on specified routing criteria. It functions as a virtual secretary, automatically answers all calls and plays professional business greetings. You can set personal greetings to be played depending on working hours, after hours, and even weekends and holidays. Automated attendant provides a host of menu options for callers including dial by name, dial by extension, ‘0’ out to live person and voice message recording. A variety of other features are also available with our hosted PBX answering service including call transfer, call forwarding, voicemail and fax messaging.
- Receive Calls Even When on the Move
With find me follow me call forwarding, our virtual receptionist can transfer calls to you or your employees, regardless of location. All incoming calls can be routed to a predefined list of numbers including official, residential and cell phone numbers. If you are busy or opt not to accept the call, it will be transferred to personal voicemail.
- Customized Plans Available
With hosted PBX telephone system, you can integrate all the phone extensions in a single number and unify members working in multiple geographic locations. Choose from the different customized plans we provide. If you have any query about our small business virtual receptionist, make a call to 877-587-6900.
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